How to Manage Diversity, Difference and Conflict as a Leader

One straight question. Does leadership role excite you? If yes, read on.

Leadership is about bringing the best in others. Isn’t it so? However, it’s never a cakewalk. And you are expected to face a unique set of challenges in order to shine in the role. And yes, not everyone is fit to be a leader.

According to a recent research by the Corporate Executive Board, 50-70% of executives fail within 18 months of taking up the leadership position. In the current times, as the business world gets more competitive, the challenges involved in the leadership roles are also increasing.

Tackling diversity, difference and conflict

Organisations are becoming multi-cultural these days. To put it more precisely, it has been a necessity for organisations to become multicultural now.

Here’s how Glenn Llopis starts an article in Forbes. ‘Diversity management is the key to growth in today’s fiercely competitive global marketplace. Hence tackling diversity is a major responsibility for modern day leaders. The diversity bracket includes age, culture and gender orientation, physical and emotional challenges and the list goes on.’

Conflict resolution is a skill that every leader needs to develop in order to ensure the smooth functioning of the organisation. However, managing conflict can be tricky.

And ignoring it can make the office environment toxic. Here goes quick tips to deal with diversity and conflicts as a leader.

Ø  Ensure proper communication: Communication is an integral part to ensure transparency. Make company policies easy to understand and easy to interpret so that there is no misunderstandings or miscommunications.

Ø  Address conflicts: If you ignore the rising conflicts among the teammates, you might regret later. Timing is everything. And it’s your responsibility to resolve the conflict at the right time.

Ø  Celebrate differences: When you develop a culture of celebrating differences and embracing the diversity, it will lead to better harmony among the workforce.

Ø  Respect is key: Give respect and take respect formula works well in leadership roles. Respect and compassion towards the workforce will definitely gain you business benefits in the long run.

In today’s world, people gain accolades for their contribution to the organisation regardless of the differences. Here’s the takeaway tip. A successful leader should be able to erase the prevailing stereotypes in mind and accept people as individuals.

There are many leadership management courses available online, but only few that are caught up with the latest trends in the industry. Find the right leadership course for yourself and move ahead in your career.